FAQ | Gramya Ventures

Do you have a return/exchange and refund policy?

Incase you return a broken or damaged parcel, you can write to us along with the pictures or call us informing your concern. Our team will assist you on priority and help yiu with the exchange.

What should I do if my order shows delivered but I haven't received it?

Please contact us via call and our team will be happy to assist you.

Do you accept bulk orders?

Yes. We would love to explore business partnerships with you. Call us or fill your details to help us understand your requirements

Are there any shipping charges?

For all orders above Rs. XYZ, there will be no shipping charges. Order below this can be availed with nominal shipping charges which you can check out at the time of check out.

How long will it take to ship my products?

It takes usually two to three business days depending based on your location. However, if takes longer, please feel free to reach out to us and our team will be happy to help you out.

Where can I buy your products?

You can visit the shop section on this website and buy our products.

A product I like is out of stock, when will it be available again?

Please call us and our team will notify you the exact day & time by which the product that you have been looking for will be available.

How do I track my order?

Click on the tracking icon. Insert the tracking ID you received on your registered email and SMS If you still unable to track your order, you may send our team a mail at help@gramya.com

Where can I contact you for questions not answered above?

You may write us a mail at help@gramya.com OR call us at 0909090909. We will be happy to answer your queries.